the chat bot is the circle with a funny looking box with 3 dots inside click on the Chat bot on the bottom right hand corner of the first screen The process below WILL NOT WORK if you have a (CS6 or earlier) serial number for an education or volume version, since the only downloads now available are the retail installers, which DO NOT work with an education or volume serial number 1 - if that is a 32bit program, it will NOT runĢ - Adobe removed old links from public view